Privacy Policy

Last updated: January 2025

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase from us. Please read this policy carefully.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, phone number and delivery address when you create an account, make a purchase, or submit an enquiry
• Payment information (processed securely through our payment partners — we never store full card details)
• Communications you send to us (quote requests, support enquiries, reviews)
• Usage data such as pages visited, search terms, and device information (via cookies and analytics tools)

2. How We Use Your Information

• To process and fulfil your orders and reservations
• To communicate with you about your account, orders, and enquiries
• To send you promotional emails about new vehicles, deals, and EV news (you can opt out at any time)
• To improve our website and customer experience
• To comply with legal obligations

3. Sharing of Information

We do not sell your personal data. We share it only with:

• Service providers who help us operate our business (payment processors, delivery partners, email platforms) — all bound by confidentiality agreements
• Law enforcement when required by applicable law

4. Cookies

We use essential cookies to keep you logged in and remember your preferences, and analytics cookies (Google Analytics) to understand how visitors use our site. You can disable non-essential cookies in your browser settings.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at the email address below.

7. Security

We implement industry-standard security measures including HTTPS encryption, secure payment processing, and access controls. However, no method of transmission over the internet is 100% secure.

8. Contact

For privacy-related enquiries, contact our Data Protection team at privacy@yourdealership.com.